WEDDING RESERVATION & FLORAL AGREEMENT

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Services

The following services can be enjoyed by all of our clients at no additional charge.  This includes floral design by trained and talented floral designers, an initial meeting to gain inspiration for your flowers and design plan, a detailed proposal outlining our services and the items that will be provided with associated cost and a final meeting to ensure all items are ordered and accounted for. Above all, every Branches & Twigs client will receive unparalleled service and attention to detail on their wedding day.

Consultations

A final consultation may be scheduled to confirm all event details including day-of schedule, etc.  This will be the responsibility of the bride to schedule this meeting, and is typically scheduled a month before the event, to allow for changes to the order.  Additional consultations may be necessary at a minimal fee.  Full-service clients will receive design consultations and rental selection meetings, including full mock up of floral table scape.

Full Service

Our full-service clients will receive our full attention to all of their décor needs.  We are available to assist with rental selection and management with outside vendors as well as to include our in-house rental and offerings.  Multiple meetings may be necessary to design the event with consideration to other elements such as your stationery, signage, place setting, seating chart and other visual details in order to create a cohesive and tailored look for your entire wedding.   These clients will also enjoy the comfort of a floral mock-up, which will help to convey the overall look and feel of the wedding day.  This typically accompanies a table scape including a combination of linens, candleholders, place setting details and other items.  Most of our services are offered a la carte, however the full service option offers a more comprehensive experience and service coverage.  A 20% service fee applies to the entire order before tax.

A la carte Services

The services which can be added a la carte include a mock up of your floral centerpiece, transition or full flip of space to convert from ceremony to reception, transfer of floral from ceremony to reception, clean up and removal of all provided décor from the venue at the end of the event and to return in house rental items and additional meetings such as rental assistance, on-site walk through, additional design meetings.  Additional services are subject to availability and staffing and require advance notice for staffing..

Pricing

In order to ensure that your wedding date is reserved, a deposit of $500 must be provided to Branches & Twigs for all events under $15,000.  For those events over $15,000, we require a deposit of $1500.  Once Branches & Twigs receives this deposit, that date will be reserved.  Dates book quickly, so please provide the deposit asap to ensure that you secure your date.  Please understand that it is a first-come-first serve basis, and we do not reserve dates. If another bride books your date before you secure it with the deposit, you will not be notified even if you have already had an initial consultation.    We do try to prevent this, and we make every attempt to communicate these issues, however during booking season, it becomes increasingly more difficult.   Our advice is to book the date as soon as you know you want to work together.

Changes to the pricing will obviously occur when changes to requirements are made such as quantities, flower types, schedule, wedding date, etc.   As in most organic markets, pricing may change due to sudden climate changes or natural disasters affecting the supply of natural product, and the resulting cost increases of the product.  Any changes to the price will be approved through the client.

Order Adjustment

If the order is reduced considerably (i.e. many of the items removed), the price of the remaining items may be increased.  This is simply due to costs /labor already present in the remaining items (minimum bunch count limitations, etc.)  All changes to the order must be made prior to three weeks before the event date, no exceptions.    

Terms

Once the initial consultation is complete, a proposal will be sent for approval. Once the proposal is agreed upon, your deposit and a signed Wedding Event Floral Agreement (this document) must be provided to reserve the date.

Balance is due three weeks before the event, no exceptions. 

It is the client’s responsibility to provide payments by due dates, they will not be contacted for payment.  All payments including the deposit are non-refundable.  Branches & Twigs reserves the right to cancel this contract if at any time we feel that the obligations cannot be met.  In the event of fire, natural disaster, tragedy or other emergency, liability is limited to full refund of all monies paid.

Acceptable payment methods include cash or check.  For those payments being made with a debit or credit card, a 3% service charge will apply.

Any damage to the supplied product after staff leaves site is client’s responsibility (knocked over, not watered, left in hot car, etc.).  Much of the product delivered is organic and delicate and must be cared for as such.

Cancellations

All payments including the deposit are forfeited in the event of a cancellation.  This is simply because wedding dates are reserved, and business is turned away for those dates.  Cancellation must be provided in writing.  Cancellations due to covid-19 will still be subject to the non-refundable deposit, however it can be transferred to another date if the new rescheduled date is available.  There should be no costs associated with this action unless the date change impacts shipping costs, flower seasonality, etc.  If the date change occurs within 60 days of the event, only 50% of the deposit can be transferred.  If the date change occurs within 30 days of the event, no refunds will be issued for the date transfer.

Substitutions

Everything will be done to prevent substitutions, but when dealing with organic product it is sometimes unavoidable.  Be assured, that it will be always be done with tasteful consideration. 

Rental

A rental deposit must be provided for all rental items, if Branches & Twigs is NOT returning to pick up the rental items.  This deposit will be returned on delivery of rental items damage-free and within the agreed upon duration.  Rental items must be returned in provided travel containers by Branches & Twigs.  In the event that any of the rental items are damaged or missing, the cost of any damaged or missing items will be removed from the rental deposit and the remainder will be refunded.  The items are expected to be returned in reasonable condition, as provided.

Décor Ownership

Branches & Twigs owns all glassware, vases, urns, containers, etc. and non-perishable décor unless otherwise arranged.  The client is responsible for all items until agreed pick up time or until they are returned.  If damaged or missing items, client is expected to pay replacement costs.  If the client provides personal items, they must be provided at least 3 weeks before the event date and Branches & Twigs cannot be held responsible for damage or pick up or return of those items after the event.

Deposit Due Now

$1,500

By clicking the following button, you agree to the terms & conditions above: